Thursday, April 30, 2015

How To Manage Loud Parties In Boston

This article will help define how property managers can help turn a negative situation into a positive opportunity to communicate with student residents. 

How To Deal With House Parties At Your Property

The spring season in Boston is a special time of year for many reasons:
  1. The weather temperatures finally begin to warming up after a harsh cold winter
  2. The Boston faithful get to see their beloved Red Sox take the field again at Fenway Park. 
  3. The clock's change to Daylight Savings Time positively affects your mood from seeing sunlight and less grey skies. 
  4. College kids are begin to leave the city towards their permanent out-of-town residents for the summer. 
As you would expect, students in your Boston property management will be celebrating the last of their final exams for the academic year with a party to remember just how sweet it is to live away from their parent's house.

In this article we will explain how to effectively communicate with your college-aged tenants. As students prepare for the end of their lease, get ready to talk with your young tenants about the consequences of having a party with their friends on your property. 

Building A Positive Relationship With Young Tenants

Open communication is important for everyone involved. 

Chances are that you were once a kid looking for fun and enjoying life by not having to answer to your parents as well. Be approachable and understanding of their situation and remember that when you tell a kid to not do something, they are likely going push the risk to the limit and see how far they can go.

It's best to meet your college-aged tenants half way by letting them have their fun to an extent. Here are a few suggested communication methods to effectively notify your tenants about the parameters of living in your property:
  • Detail The Guest Policy In The Lease- Make sure that upon the beginning of their lease that each tenants knows how many people are allowed at once within their rented unit. When you keep it in writing, and quantify the amount of people that are allowed at once, they can never say they never knew beforehand about how many people they should have as guests. 
  • Ramifications for Damage To The Property- The security deposit is a coveted check amount that both landlords and tenants use for coverring any future mishaps within their rental unit. If there is any damage to the rental property, the security deposit is subject to being decreased upon the return to the tenant at the end of the lease. Or if the cost of the damage exceeds the amount of the security deposit when they come in, let the tenants know that they will not get it back at the end of their lease. Also, let the tenant(s) know they are responsible for their guest's damage to the property or injuries from being inebriated in the party make them liable as well.
  • Set A Benchmark For Neighbor Complaints, Or Else- Living in off-campus housing means that there will be neighbors next door, or in the apartment unit below the tenant holding the party. The best way to let those neighbors know that a party will take place on a certain date is to give them a couple days notice. Also make sure that you and the tenants give the neighbors your phone numbers to call or text you if it gets too loud. If the tenant doesn't adhere to multiple complaints, make sure that you get the Boston Police Department to come and tell everyone to leave. The purpose of this BPD Party Line is to give residents direct contact for reporting the occurrence of loud parties, and to have them come to calm down the noise.   
  • Social Media - Be the "cool" landlord that is privy to social media to connect with your tenants. Some landlords are deemed as either "slumlords" for their lack of maintenance on call for any problems their tenants experience. And there are some other who are considered "helicopter" landlords that never go away, hovering over their property as much as they can. Or some seem out of touch with their tenants for a lack of communication skills. Certainly you want to ensure your return on investment, but being the "cool" landlord can help you keep your tenancy rate high, with great referrals from your current tenants to potential new ones via social media. That way there is a trail that can be tracked online about your property and landlord reputation.  When the landlord and tenant are in good standing with one another, this could lead to positive reviews in the future when the tenants decide to move to another rental apartment or condo, and require a positive review from the previous landlord. 

Final Thoughts: Have you dealt with a tenant who partied too much?

Have you dealt with any tenants that refuse to comply with the terms of your lease regarding guests or parties? Or if you are a tenant, how did you handle your relationship with your landlord to make sure that you can stay on an even keel with your landlord, roommates, and neighbors in your rental unit? Tell us your thoughts. 

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