Benefits of Spring Cleaning Your Boston Rental Property

The Boston winter with its snow, ice and frost is over and done with. Now is the time to clean up the mess!

As soon as you, a Boston landlord, see daffodils blooming, it’s time to think about what damage the winter may have caused to your rental property.

In this article, learn why it's to your benefit to pay attention to spring maintenance and cleaning both outdoors and indoors.

While you are paying attention to the common areas of your building, also learn how to encourage your tenants to report any problems in their individual apartments so that these can be taken care of in a timely fashion.

Why Spring Cleaning Will Benefit Your Property

Implementing sound inspection and cleaning practices each spring keeps your tenants safe and happy and increases the value of your property. Why? Happy tenants are less likely to seek alternative accommodation.

A Boston spring is the beginning of the turnover season in Boston apartments, so by encouraging your residents to stay, you will reduce the wear and tear on your building caused by people moving in and out.

And, don’t forget about curb appeal. Well kept outdoor landscaping and a clean, well-maintained building are what prospective new tenants will immediately notice. An attractive exterior appearance will help to keep your units fully rented.

Tips For Landlords In Boston and Other Cities

Spring Cleaning Exterior Checklist

• Inspect your building’s roof and look for any signs of damage.
• Remove debris from gutters - water damage can result from clogs. Repair any breaks.
• Remove tree branches that have grown too close to the roof.
• Inspect your building’s walls and patch any cracks.
• Check your exterior paintwork. Make any necessary repairs and maybe go for a new look to increase curb appeal.
• Note any damage to windows and doors. Seals may have cracked in extreme cold and caused water damage and drafts. Clean the window panes.
• Repair broken or rusty hinges, ensure that doors latch, and replace old locks that might cause security risks.
• Check swimming pools for damage and give them a thorough cleaning.
• Clean up common spaces like garbage and picnic areas.
• Examine driveways, fences, decks and patios then thoroughly spray to get rid of salt, sand, and de-icer residues. Fill any holes, cracks, or gaps.
• Trim bushes and replant flower beds.
• If you have lawn areas, check that your mower and weed cutter are clean, gassed up and ready for the first spring cut.

Spring Cleaning Interior Checklist

• Inspect interior paintwork. Make any necessary repairs or try a fresh new color.
• Steam-clean all floors and carpets.
• Hire a professional to clean and service your HVAC system to ensure that it’s running efficiently and that you are saving on energy costs.
• Replace burnt-out light bulbs
• Inspect electrical breaker boxes and replace smoke and carbon monoxide detector batteries.
• Look for drainage blockages in laundry areas and check that coin-operated washers and dryers are operating normally.
• Search for signs of rodents, termites, fleas, and other insect infestations.

Involve Your Tenants

Of course, while you are spring cleaning your Boston property, you would also like to remind your tenants that spring cleaning season is here and maybe provide them with an incentive to spring clean their individual apartments.

For instance, you could offer to pay half the cost of a cleaning service. This will help to ensure that your rental property apartments stay free of dust, mold, and bugs. One problem you don't want is bedbugs.

Before the cleaning service arrives, you might even send tenants a helpful checklist. Some ideas for this are:

• Vacuum underneath and behind the refrigerator. Give the interior of the refrigerator a thorough cleaning and toss out expired foods or foods that have been in the freezer for more than a year.
• Go through closets and set aside clothes that haven’t been worn for several years. These items can be collected for a building wide garage sale, the proceeds from which will go to a local charity.

Need Help With Your Annual Spring Cleaning?

If you are feeling a bit overwhelmed with all the work involved in spring cleaning and maintenance, the best property management company in Boston is here to help you before the hot Boston Summer arrives and year round.

Contact us to see how we can assist you to beautify and manage your property year round.

Why Property Maintenance is Important: Tenant Rights and Landlord Responsibilities in Massachusetts

If you are a Massachusetts landlord, proper maintenance of your real estate investment will keep your property in good shape and also avoid friction between you and your tenants. 

If you are a Massachusetts tenant, it is useful to know your rights so that if your landlord fails to maintain the property you are living in, you are aware if what steps you can legally take to remedy the situation.

Whether you are a landlord or a tenant, you can use this article to better understand landlord and tenant responsibilities and rights in Boston, MA. 

Why Good Property Maintenance Makes Both Parties Happy

If you are a landlord and your tenants are satisfied with the way you maintain the property they call home, they are more likely not to be late with their rent, to take care of their units, and to renew their leases. You, as a landlord, will reap the benefits of low tenant turnover (resulting in fewer vacancy days) and a more consistent cash flow.

Property Maintenance Tips for Boston Landlords

Seasonal inspections and maintenance and taking care of small problems promptly before they turn into bigger ones will save you money over the long term.

A good idea is to set aside one or two months of rent per year (more for an older property) to cover maintenance costs. If you have a vacancy, make sure the rental unit is up to code and appealing to prospective new tenants so that it rents quickly.

Your Obligations as a Massachusetts Landlord

As a landlord in Massachusetts, your responsibilities include the duty to provide the following:

• Habitable premises in good repair and free from infestation.
• Adequate heat, electricity and hot water.
• Necessary kitchen appliances in good working order.
• Good plumbing and working toilets.
• Maintenance of all exits to the property which should also be free of obstructions.

For a more detailed explanation of your duties, please consult the Massachusetts Consumer Guide to Landlord Rights and Responsibilities.

Your Rights as a Massachusetts Tenant

All tenants in Massachusetts have the legal right to live in a rental property that is kept in good condition and meets basic standards with respect to Massachusetts health and safety regulations.

If your landlord fails in his responsibilities to fix major problems, such as a broken heating system or a leaky roof, you have legal rights, including:

• Withholding rent until repairs are made.
• The right to “repair and deduct” – i.e., you can hire someone (such as an electrician or a plumber) to fix a serious defect in your rental unit (or buy what is needed to make the repair and do it yourself) and deduct the cost from your rent.

To read about your tenant rights in more detail, please click this link to the Massachusetts Consumer Guide to Tenant Rights and Responsibilities.

What Massachusetts Tenants Should Know Before Making Rent Deductions

Before deciding to withhold rent or take advantage of repair and deduct, make sure that the circumstances justify your taking the action. You need to know the following:

• What maintenance emergencies are more important than others.
• When a lack of maintenance qualifies for rent withholding or repair and deduct.
• The length of time you must give your landlord to fix the problem and what written notice to give him before you can take action.
• How much rent you may withhold or deduct, how often you can do so, and whether you need to pay the withheld amounts into an escrow account.
• What your protection is from landlord retaliation (e.g. terminating your lease, raising your rent, or locking you out of your apartment).

Remember to Check Local Boston Rules

Local housing ordinances for your particular Massachusetts town or city should be consulted for regulations covering tenant rights.

Find your local building or housing authority by contacting your mayor or city manager’s office or viewing your city or county website.

Find a Good Property Management Company in Boston

Premier Property Solutions can take all the worry about managing your Massachusetts rental property off your hands, including the handling of maintenance requests from your tenants.

We will take all the burden of maintenance off your shoulders ensuring that maintenance issues are taken care of efficiently and promptly and that you have happy tenants. Please contact us to see how we can make your life as a landlord a lot easier.

How to Spot a Good or Bad Property Manager - Before You Move In!

When choosing a rental home or apartment, there are several aspects of the property that you want to examine critically. 

Most important is that the management company does a great job caring for the property, handling any issues, and dealing with you professionally to ensure your rental period is enjoyable. 

In this post are important tips to find you a great property management company before you make the big commitment to move in.

What to Look for in a Good Property Manager

Finding a great property management company is not too difficult; ask for referrals from people you know and read online reviews. Look for positives and negatives and get information from a range of sources so you are sure it’s not biased.

Take your time to research your potential home in detail and identify any red flags. This will save you wasted time in the future if you learn about the bad habits of your property management team when you've already entered a lease agreement with them.

Finding an ethical property management company should always be your goal. This means you’ll have a certain level of trust that they will handle any problems and deal with you fairly throughout your lease term.

Learn our best questions to ask during your property screening...

Interview Questions When Meeting a Potential Property Manager

We hope the following questions will assist you on your search for the best property manager in Boston. Bring these questions with you to ensure a property screening.

• How long have you managed this property? Or, how long has your company managed properties in general? Look for a company with experience managing properties.

• What kinds of property do you manage? You want a management company that works specifically with the kind of home you want because different properties have different management needs. 

• What insurance do you carry as a management company? Expect a good property management company to carry general liability insurance that would cover anyone who is hurt on the property. Also, a legitimate property management company should have errors & omissions (E & O) insurance. E & O insurance covers the manager in the event of a claim of negligence, and can keep the community solvent. 

• How many property managers do you have, and how many units does each manage? Less than 50 to 60 units per manager is best to ensure the management company has the capacity to handle any repair issues and customer service for tenants. 

• Can I see a copy of your lease? Read over the blank lease, with an eye toward any issues that you might not have already discussed. Likewise, look for any phrasing that appears to conflict with what you've heard from the property manager. Actively ask questions!

• 

  How often do you have to evict someone? Hopefully, the answer here is very seldom. Good property managers don’t typically have to evict well-screened tenants.

• How do you screen tenants? A criminal background check is the most vital, but speaking to previous landlords is often telling as well, as is a credit and employment check. Fully employed, responsible adults make the best tenants and neighbors.

• How can I pay my rent? Can I drop it off at the office, even when closed? Is there a dropbox for checks? Can I pay it online via the company website? Having a number of options makes it easier for you overall, and the best property managers know that keeping their tenants happy is crucial.

• When is the rent due? Is there a late fee, and if so, when is that due? Understand your responsibilities, and what the management company expects, so that you comply with your lease.

• What do you do for routine maintenance of the property? Do you perform regular inspections? Pest control service? Lawn, landscaping or snow removal services? Know what is and is not included in your rent so you can estimate your overhead accurately.

• What is your repair process? How quickly can I expect a problem to be handled? Their answer to this should not be vague, and they should be able to commit to a certain timeframe, such as “Within 24 hours”.  

Watch Out for Red Flags of a Bad Property Manager

Drive by some of the properties the company manages; you can tell by looking at a complex whether you could expect a clean condominium in many cases. If they are not in good shape and well-cared for, that’s a definite red flag.  

Likewise, if talking to current tenants gleans less than glowing opinions of the management company, that’s another red flag.

In particular, if they talk about things not being fixed, noise at night, dirty common areas, trouble getting your security deposit back, and finding somewhere better to live when their lease is up - red flags!

How Can I Find the Best Property Manager in Boston?

Are you looking for the best property management company in the Boston area? Well, look no further, because you have found Premier Property Solutions.

 We manage properties all over the area, so no matter if you prefer close to the action at Fenway Park, or in the Back Bay area, we have you covered. 

Give us a call at 617.345.0045 and let’s find your new home, today!

How To Manage Loud Parties In Boston

This article will help define how property managers can help turn a negative situation into a positive opportunity to communicate with student residents. 

How To Deal With House Parties At Your Property

The spring season in Boston is a special time of year for many reasons:

1. The weather temperatures finally begin to warming up after a harsh cold winter
2. The Boston faithful get to see their beloved Red Sox take the field again at Fenway Park. 
3. The clock's change to Daylight Savings Time positively affects your mood from seeing sunlight and less grey skies. 
4. College kids are begin to leave the city towards their permanent out-of-town residents for the summer. 

As you would expect, students in your Boston property management will be celebrating the last of their final exams for the academic year with a party to remember just how sweet it is to live away from their parent's house.

In this article we will explain how to effectively communicate with your college-aged tenants. As students prepare for the end of their lease, get ready to talk with your young tenants about the consequences of having a party with their friends on your property. 

Building A Positive Relationship With Young Tenants

Open communication is important for everyone involved. 

Chances are that you were once a kid looking for fun and enjoying life by not having to answer to your parents as well. Be approachable and understanding of their situation and remember that when you tell a kid to not do something, they are likely going push the risk to the limit and see how far they can go.

It's best to meet your college-aged tenants half way by letting them have their fun to an extent. Here are a few suggested communication methods to effectively notify your tenants about the parameters of living in your property:

• Detail The Guest Policy In The Lease- Make sure that upon the beginning of their lease that each tenants knows how many people are allowed at once within their rented unit. When you keep it in writing, and quantify the amount of people that are allowed at once, they can never say they never knew beforehand about how many people they should have as guests. 

• Ramifications for Damage To The Property- The security deposit is a coveted check amount that both landlords and tenants use for coverring any future mishaps within their rental unit. If there is any damage to the rental property, the security deposit is subject to being decreased upon the return to the tenant at the end of the lease. Or if the cost of the damage exceeds the amount of the security deposit when they come in, let the tenants know that they will not get it back at the end of their lease. Also, let the tenant(s) know they are responsible for their guest's damage to the property or injuries from being inebriated in the party make them liable as well.

• Set A Benchmark For Neighbor Complaints, Or Else- Living in off-campus housing means that there will be neighbors next door, or in the apartment unit below the tenant holding the party. The best way to let those neighbors know that a party will take place on a certain date is to give them a couple days notice. Also make sure that you and the tenants give the neighbors your phone numbers to call or text you if it gets too loud. If the tenant doesn't adhere to multiple complaints, make sure that you get the Boston Police Department to come and tell everyone to leave. The purpose of this BPD Party Line is to give residents direct contact for reporting the occurrence of loud parties, and to have them come to calm down the noise.   

• Social Media - Be the "cool" landlord that is privy to social media to connect with your tenants. Some landlords are deemed as either "slumlords" for their lack of maintenance on call for any problems their tenants experience. And there are some other who are considered "helicopter" landlords that never go away, hovering over their property as much as they can. Or some seem out of touch with their tenants for a lack of communication skills. Certainly you want to ensure your return on investment, but being the "cool" landlord can help you keep your tenancy rate high, with great referrals from your current tenants to potential new ones via social media. That way there is a trail that can be tracked online about your property and landlord reputation.  When the landlord and tenant are in good standing with one another, this could lead to positive reviews in the future when the tenants decide to move to another rental apartment or condo, and require a positive review from the previous landlord. 

Final Thoughts: Have you dealt with a tenant who partied too much?

Have you dealt with any tenants that refuse to comply with the terms of your lease regarding guests or parties? Or if you are a tenant, how did you handle your relationship with your landlord to make sure that you can stay on an even keel with your landlord, roommates, and neighbors in your rental unit? Tell us your thoughts.